Frequently Asked Questions
Everything you need to know about your Neurogan Health shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Do you offer international shipping?
Yes, Neurogan Health ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Neurogan Health, we prioritize ethical manufacturing and use high-quality, durable materials designed to last, reducing the environmental impact of fast fashion.